Page 44 - DoitBest 2021 Report

ENGINE FOR GROWTH Street smarter Every million miles we save in delivery routes

When consumers’ everyday shopping habits were
disrupted by the pandemic, they turned to online
equates to roughly $2.2 million per year. The
TMS began several years ago as a major upgrade
shopping. Do it Best customers and members drove
a surge in online orders, doubling small parcel
to help our logistics team design routes and
volume out of our warehouses month-over-month
manage delivery processes to maximize efficiency
and reduce outbound delivery miles. TMS is a
since the pandemic began.
comprehensive system, affecting every step of the
Leveraging our solid foundation of technology delivery process, from the first mile all the way to
integration, our logistics team quickly and unloading the truck.
effectively prioritized and implemented a Small
Parcel Management System (SPMS) and accelerated The addition of SPMS and improvements to TMS
planned updates to maximize the Transportation help Do it Best apply data to operations, expand
Management System (TMS). ongoing distribution efficiencies, and drive the
growth of your business.
The new SPMS made it possible for the warehouse
teams to pick, pack, and ship twice as many
packages as the previous system — in the same
amount of time.

“We’ve saved over a million miles

each of the last three years,

reducing expenses without

jeopardizing our industry-

leading on-time delivery

performance.”

Tim Miller, vice president of logistics

44 | 2021 REP OR T