Page 33 - DoitBest 2021 Report
P. 33

“The merchandising team was a great help in selecting   customer loyalty program at all three locations to
              a product mix specific to pro customers and the local   provide access to customer purchase data and
              market,” Nate said.                                     insights into buying behaviors.


              To better appeal to their customers from a data-driven   Their increasing knowledge of the different
              perspective, the Joneses implemented the Best Rewards     markets among their three locations played
                                                            SM
                                                                      an important role in creating their website as
                                                                      well. Winford and Nate selected the MOCE
                                                                      ecommerce platform from Do it Best and
                                                                      JH Specialty. With an eye toward maximizing
                                                                      online sales, one of Nate’s goals for the
                                                                      upcoming year is to continue enhancing their
            The Yoder’s Hardware story is
          Their story is a testament to                               web presence with additional new features and
                                                                      a more robust product selection.
            a testament to the Do it Best
          the Do it Best commitment to                                In the future, they plan to continue driving
            commitment to every member:
          every member: to provide the                                growth by bringing in the Do it Best team to
                                                                      revamp their Sturgis location.
            to provide the resources you
          resources you need to fuel
            need to fuel your growth and
          your growth and serve
            to serve your community.
          your community.

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